Your #1 Choice for Customer Service
"Dish Network Ranks Highest in Overall Customer Satisfaction Among Cable/Satellite TV Companies" — J.D. Power and Associates.
We believe that the ONE critical tool in the advancement of any company is through its satisfied consumers. Our fully trained DISH Certified Entertainment Consultants are here to answer your questions and provide Friendly, Fast and Completely Satisfying Service to create a hassle free entertainment experience for you.
Manuals: Need a Receiver Manual or Remote Manual? Download a PDF.
Professional installation: See what is included in your Professional Installation
Frequently Asked Questions: Get answers to common questions.
Contact Us
| Questions / Comments about: | Email: | Telephone: |
| Product or Programming Questions | sales@dishuno.com | (800) 680-5088 |
| Customer Service | support@dishuno.com | |
| Contact the Webmaster | webmaster@dishuno.com | |
| Affiliate Programs - (coming soon) | affiliates@dishuno.com | |
| Careers at DishUno | jobs@dishuno.com | |
| All Customers: (Tell us your story) | tvfans@dishuno.com | |
| Advertise w/ Us: | marketing@dishuno.com | |
| Sign up for our Newsletter: | news@dishuno.com | |
| Customer Service representatives are available during the hours of: | ||
| Monday - Friday | 9:00am - 10:00pm (EST) | |
| Saturday | 9:00am - 8:00pm (EST) | |
| Sunday | 12:00pm - 5:00pm (EST) | |
| Our mailing address is: | DISH UNO, Inc. 950 W. Seventeenth Street, Suite E Santa Ana, CA 92706-3573 Toll Free: (800) 680-5088 |
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DHPP Warranty
DISH Network knows better than anyone how important your TV is to you, and providing service you can count on is our top priority. We’ve been doing it now for more than 20 years. That’s why you’ll find the DISH Home Protection Plan the logical step to getting the most out of your satellite TV system. So you can relax and enjoy your satellite entertainment system, knowing that we’re providing the protection you need with the DISH Home Protection Plan.
Priority Technical Support 24-hours-a-day, 7-days-a-week – need fast assistance? We’re here to answer your questions.
Replacement Equipment While most problems are solved with a simple phone call, if the problem is isolated to the receiver, and it cannot be fixed on the call, we will send a replacement receiver directly to you on priority status. Just return the receiver – the DHPP covers full replacement and shipping costs. It’s as simple as that!
Video Cabling & Power Surge Repairs If a power surge damages your DISH Network receiver or inside video cabling, we will replace or repair it for free.
In-Home Service If we are unable to solve your problem through our technical support staff, we’ll come to you! With a nationwide service network, you’re covered, no matter where you live. An authorized technician will come to you for only $29 (regularly $99) – simply give us a call, and we’ll schedule an appointment at a time that’s convenient for you.
Free Movers Program Moving to another house? Moving to another state? No problem! Just take your existing receivers with you. DISH Network will professionally install them in your new home free of charge. You’ll never be without great entertainment, no matter where you go or where you live.